Sunday, August 12, 2012

Hello, how are you?

I am SOOOO sorry!  I have been MIA and particularly unmotivated to write anything because I am no longer working towards the half-marathon and took almost a week and a half off of exercising.  I went back to my pre-exercising life.  And it was weird.

My ankle is still a mess.  I went to the Mt. Sinai urgent care center on the Upper West Side to have them check it out last Monday.  If I had to write a review of it (which I guess I could on yelp), I would say... it was a very unpleasant experience.  The place is gorgeous (sorry I didn't think to take a picture) but I was there for over 3 hours and I didn't feel like I got a lot out of the visit.

What took so long?  Were there lot's of people and your 2 week old injury was not high as "urgent" as other issues?  Maybe they did a very thorough work up?


I have no idea what took so long.  When I got there, there was no one waiting in the immaculate waiting room.  I think maybe one woman came in while I was waiting and that was it.  It was bad from the getgo.  It took like 40 minutes just to get called into a room.

Once I was called into a room, a nurse took my blood pressure, asked my history etc.  He then said it would be 10-15 minutes until the doctor came into my room.

It was 35.  There was a clock on the phone in the room that I was watching for most of the time.  I had gone straight there from Penn Station with my overnight stuff from a trip to DC.  My cell phone was dying, my nook was dead and there was not a single magazine in the room.  So I watched the clock.  I think I've enjoyed watching water boil more than I enjoyed watching that clock.

So the doctor comes, and she looks at it for 5 seconds.  "Well it could be a stress fracture or it could be a sprain" No shit, doc, that's what I thought too!  I'm here for your x-ray machine.

She recommends an x-ray (something that could have happened over an hour ago at this point) and leaves the room.  20-25 minutes later, the nurse comes back in and takes me for an x-ray.  He takes 3 x-rays and then sends me back to my room.  The x-rays took about 10 minutes to do.

30 minutes later, I leave the room because no one has come to tell me what the hell is wrong with me.  I ask someone at the check-out desk (I know, its not a hotel, but I can't think of a better thing to call that desk), and within a minute, the nurse reappears.  With crutches.

He comes into my room with the crutches and an ace bandage and wraps my foot.  I asked him what was wrong with it and he gave some weird vague answer that indicated the doctor would tell me.  I then tell him that I do not want the crutches because they are not practical for my life and if I could have something else, that would be helpful. He has to check with the doctor, and so after wrapping my foot (which took about 4 minutes)

So another 10 minutes later, the nurse and doctor both come back in.  The doctor said there was nothing on the x-ray, so its probably a sprain, but it could still be a stress fracture.  Can I see my x-rays?  No.  Can I have my x-rays? No.  She also said that I don't have to use the crutches but I should stay off of my foot as much as possible and recommended that I try not to run.  I thought it was kind of weird that it was just okay for me to not use the crutches, but they didn't have an alternative to promote recovery (i.e. an air cast or a boot). I asked how long it will take to recover, and she gave me a vague, "well it depends" answer and kind of shuffled me out of the door.  She also said I needed to follow-up with an orthopedist anyway.  That all took about 5 minutes.

I go to the check-out desk, and apparently the doctor has to sign off on my paperwork and write up the referral, which of course, she has not done yet.  So another 5-10 minutes go by while the doctor is draining someone else's finger or something (why would you start that before signing my paperwork?? Wouldn't you want to wrap one person up since it only takes 15 seconds?) and then that person comes out and hes all cranky because he was waiting a long time. Except not nearly as long. So she's trying to check us both out at once which is very confusing.

FINALLY... over 3 hours later, I am out of there!  On my way home at 7:00pm and exhausted.  In total, I spent about 20 minutes with people, and the rest of the time waiting which is a pretty terrible proportion.  And not only that, but I knew it was either a sprain or a stress fracture and I'd already stopped running (but thanks for the advice) a week before that.  And now I have to go to an orthopedist at Mt. Sinai because they have my damn x-rays! Mt. Sinai is on the Upper East Side so not terribly convenient for where I live.

OH, and to add insult to injury (haha no pun intended), I called Mt. Sinai to make an appointment with the orthopedist, and after being assured by the Urgent Care Center that all their providers take my insurance, I find out that the foot/ankle specialist DOES NOT take my insurance.

I'm off to the non-foot/ankle orthopedist tomorrow, so we'll see what happens.  Hopefully I won't be there as long.

Have you ever had an experience like this at an Urgent Care Center? Do you know of any more efficient Urgent Care Centers?

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